Returns

At Tidy Laundry Room, we strive for customer satisfaction. If you're not completely satisfied with your purchase, we're here to help. Please review our return policy below.

Return Policy

We accept returns within 30 days of the purchase date for most items in their original condition, with all original packaging and tags attached. Items must be unused and undamaged. Please note that certain items, such as sale items or customized products, may be excluded from our return policy. See exceptions below.

How to Return an Item

  1. Contact us at [email protected] or call us at 1-262-296-3605 x671 to initiate a return. Provide your order number and reason for return.
  2. We will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to ship the item back to us. Please ensure the package is adequately insured.
  3. Ship the item back to us using the provided shipping label (if applicable). You are responsible for return shipping costs unless the return is due to our error.
  4. Once we receive and inspect the returned item, we will process your refund. Refunds may take 3-5 business days to appear in your account.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., damaged or incorrect item received). We recommend using a trackable shipping method to ensure the safe arrival of your return. We are not responsible for lost or damaged returns.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exceptions

The following items are not eligible for return:

  • Sale items
  • Customized or personalized items
  • Items that are damaged due to customer misuse
  • Items returned after 30 days of purchase

Contact Us

If you have any questions about our return policy, please contact us at:

Email: [email protected]
Phone: 1-262-296-3605 x671
Address: 908 Matilda Mall, Lake Denis, Georgia, United States